Kamil Perucki is an interim and part-time Head of Finance who provides accounting, banking,
insurance and legal support to his clients through his company Best FD. Those clients are
predominantly SMEs with an annual turnover of between £1 million to £15 million. Kamil’s expertise lies in stepping in to support companies who are experiencing periods of rapid growth or companies who are ‘scaling up’.
This is often a time when businesses can be most vulnerable; therefore, expert knowledge is
essential for their growth. Taking on the role of head of Finance for his clients, he outsources
some of the more specialist areas of need, such as law.
Previously experienced in offering a similar service as part of a larger firm and able to use
the ‘in-house’ resource; Kamil was in the process of setting up independently. He approached
Navistar because he needed to ensure he was adhering to all the necessary legal requirements. He explained:
“I had two challenges. One was to get the legal aspect of my business on track. I needed support with several elements such as client contracts, employee contracts, leasing contracts, ensuring compliance with broader legal environmental issues such as GDPR, and with employee handbooks etc. The second challenge was to find a law firm who could act as an outsourced lawyer to my clients”.
He also needed to know he had ongoing ad hoc support for any future legal issues. So building
a relationship with a firm and knowing they understood his business well enough to be able to
offer quick, commercial solutions was important to him.
Jo and the Navistar team were chosen because their experience, their credentials and their understanding of SMEs are unquestionable. Kamil said: ”For those reasons, I knew this team was the perfect fit to support my clients and me”. He continued:
“Their ability to prioritise, their client engagement, their willingness to adapt and deliver to ever-changing deadlines was impressive. I’m fully aware that other law firms don’t give this level of service. So many firms will promise to get back to you tomorrow, next month – whenever you’ve requested the deadline to be – but often they don’t! Navistar always did, and it made for good client relationships.”
He further explained that understanding how smaller SMEs and Sole Traders operate is vital
when delivering the right level of service for them. Usually, larger firms don’t understand the
nuances and intricacies of running an SME, but Navistar does. The agreed plan was to tackle all the required actions to ensure his business was legally compliant by breaking everything down into smaller projects based on priority. This would keep the momentum that’s so necessary for business, but also eliminate ‘overwhelm’.
Kamil confirms, “My business, and that of my clients, now has a better legal canvas. They’re experiencing fewer concerns from their clients, and they’re challenging contracts less. And, when they’re calmer and can be confident with their contract, it allows us to focus more on strategy and less on fire-fighting issues. For example, previously there had been problems with client ‘poaching’, but our contracts are now watertight making this impossible. It allows us to build long term relationships and give the client a far better service”.
When asked for an example of a specific outcome, Kamil spoke of one of his consulting clients.
He said: “Because the relationship with the law firm (Navistar) was stable; the advice trustworthy, and the support constant; we were able to control the costs involved. And we reduced the number of contract disputes and issues that the client usually experienced by a minimum of 60%. Had we not engaged the services of Navistar I’m sure we would be experiencing a higher level of miscommunication and overgrown expectations of final results across our portfolio. Clients now have a legal platform they can respect. One that doesn’t require my facilitation. Without Navistar, I’m certain there would be more conflicts, disagreements and tension. And, undoubtedly there would be more complications and more disputes over payments which can lead to cash flow issues and a bad atmosphere.”
Jo and the Navistar team are still very much a part of the future for Best FD because each client is at a different stage of creating their legal environment and some have a long to go before becoming stable businesses. Their clients have very quickly come to respect Navistar, and Jo and her team are now an integral part of the process. These clients can contact Navistar separately, and it helps when tight deadlines need to be met.